PROFESSIONAL SUMMARY:
A senior parts specialist with experience in retail, wholesale, and internal supply chains. A successful leader in the industry with a proven track record of producing results in all areas of the department, friendly, communicative, and results-driven. For most of my career, I have worked on the CDK DMS, I have a good working knowledge of all the tools necessary for a successful parts department.
EDUCATION:
Bachelor of Science in Business Administration and Information Technology
PROFESSIONAL EXPERIENCE:
Senior Warehouser: Municipality Redacted, Seattle, WA Feb2020 – Present
Parts Advisor: Dealer Redacted, Puyallup, WA Oct 2015 – Feb 2020
- Used CDK as DMS, implementing I, PRO, AOMD, IRE, PO, RA, ANM, ARC, ARS, DSDA, RBB, and many more tools.
- Compiled reports for management with easy-to-read notes and successfully collected on past due accounts.
- Maintained positive inventory counts.
Parts Consultant: Dealer Redacted, Fife, WA August 2015 – October 2015
- Created opportunities for increased sales in both retail and internal tickets by upselling parts associated with requested parts.
- Used R&R
Parts Manager: Dealer Redacted, Burien, WA January 2013 – August 2015
- Lead the department to record profits by ensuring customer satisfaction, inventory control, and managing labor. Had the opportunity to learn other positions in fixed operations, including Warranty, Service Advisor, and Service Manager.
- Utilized CDK Drive.
Other experience includes Bob Lanphere Renton Honda, Chuck Olson Kia/Chevrolet, Car Pros Kia/Suzuki, Oreilly’s, and AutoZone.
TECHNICAL SKILLS:
- MS-Office
- Google Drive
- SQL
- Java
- Linux/Unix Systems
- Windows
- macOS
- ADP/CDK Drive
- R & R
- FleetAnywhere
CERTIFICATIONS:
ASE P2 and Part 609 A/C Certification
Hazmat Certified